Application Management Services

Overview of Service
CMC Experts offers a full suite of cloud migration and administration services. From the initial migration of existing database environments to the ongoing administration of cloud database implementations, CMC Experts is able to tailor a cloud based solution to meet each customer’s individual needs.

 

The Amazon EC2/Oracle partnership provides customers with a wide selection of Oracle enterprise software that has been certified to run on Amazon’s Elastic Compute Cloud (Amazon EC2). Customers who power their business with Oracle software can fully leverage the scalability, reliability and utility-based pricing model of Amazon Web Services (AWS) for production workloads with full support from both Oracle and AWS. CMC Experts cloud database specialists help customers in fully leveraging all of the benefits of the Amazon EC2/Oracle partnership.

 

The benefits are

  • Eliminates up-front capital expenditures
  • Significantly reduces ongoing operational expenses
  • Allows customers to focus on their business and not datacentre/infrastructure support
  • Pay-as-you-go utility computing model allows customers to quickly scale capacity up or down to meet business needs
  • No long term commitments
  • Built-in high availability and disaster recovery features
  • Quick deployment feature reduces time-to-pilot and test projects
  • Amazon’s advanced disk storage capabilities reduces application and database clones and refresh times
  • Reduces Oracle administration time and costs
  • Support for Oracle E-business Suite, JD Edwards, PeopleSoft and Weblogic Server

 

Description of service

The key offerings are migration and administration services:

  • CMC Experts Cloud Migration Services
    • Cost Evaluation - CMC Experts will work with customers to analyse their database application's processing and storage requirements. This information is used to compare the cost of a cloud solution to internally hosted servers and traditional third-party hosting providers
    • Needs Analysis - Determines if the cloud will satisfy the application's requirements for connectivity, security, availability, performance, administration and monitoring
    • Application Migration Analysis - CMC Experts’ migration team will create database migration cost estimates and assist customers in the development of migration project plans with timelines and milestones
    • Test Plan Development - The creation of detailed test plans prevents surprises during production migrations. CMC Experts will work with customers on the creation of test plans that include establishing performance benchmarks on existing environments and cloud systems, and testing overall application functionality
    • Testing– Any thorough cloud test plan must include the testing of data feeds from other architectures, load processes, batch processing, online transactions, third-party tools that provide ad-hoc query access, stored procedure access, advanced database features ( streams, replication, etc.), backup/recovery, monitoring and change management
    • Production Implementation Planning and Execution - Thorough production migration plans and turnover checklists result in less error prone production migrations. Test plans allow technicians to concern themselves with topics that are related to this specific turnover rather than spending time on the more mundane turnover tasks that are just as important, but easily forgotten
    • Once the migration is complete, CMC Experts’ Cloud database administrators provide the same high-quality monitoring, administration and problem resolution services as they do for customers utilising more traditional database hosting environments
       
  • CMC Experts Cloud Administration Services
    • Cloud Application Monitoring - CMC Experts continuously enhances its monitoring architecture to allow CMC Experts’ Proactive Monitoring and Response team members to monitor key components of cloud based applications
    • Cloud Database Administration – The same robust set of administration services that are provided for more traditional environments are also available for cloud based implementations including object change management, SQL and database tuning, problem analysis and correction, security, backup/recovery, application development support and advanced feature analysis and implementation
    • 24 X 7 Onshore Operations Centre - CMC Experts dedicates an entire team of technicians who are responsible for creating, implementing and enhancing a strategic blueprint for the proactive monitoring and trouble-shooting of cloud based database applications. Since the proactive support blueprint is already in place, companies employing CMC Experts to support their cloud databases do not have to spend the additional monies required to create a proactive support environment