Application Development and Maintenance
CMC provides Application Development & Maintenance services that enhance performance of customer’s IT systems. Our services help organisations optimise cost, enhance quality and maximise returns from their IT applications.
 

Applications form the core of most businesses today. A strategic requirement for organizations, small or large, is identifying, employing and continuously enhancing the right applications that help their business deliver its services effectively and efficiently, while maximising business value. This requires an in-depth understanding and appreciation for the business domain, technology, processes and applications. 

 

CMC, with its 20 plus years of experience in Systems Engineering and Integration, offers a range of application development / maintenance services ranging across custom development, bespoke development and pure turnkey solutions. 

 

Our approach to support, sustain and enhance a project through its complete lifecycle includes:

 

1. Providing comprehensive solutions that are a judicious combination of the following:

  • Bespoke Application Development.
  • Application Maintenance and Support
  • Application Enhancement and Change Management
2. Collaborative, flexible and iterative processes deploying agile methodologies of delivery
 
3. Transformative integrated service delivery
 
4. Covering the complete development life cycle with a view to optimising the return on investments
 
5. Focus on building long term value for customer through strategic partnerships ensuring alignment with customer needs and company goals
 
We help clients improve their return on IT spend by measurable improvement in quality:
  • On Time Performance: 96.63% of CMC deliverables are delivered on time, with an 87% ability to meet schedules endorsed by our clients – compared to a broad industry performance of about 37%
  • On Quality Performance: 98.82% of CMC deliverables were made without severity 1 or 2 defects (critical defects that prevent the use of an application), against a broad industry performance of 42%. Defect Rates of 1.4 defects/1000 Function Points, against a board industry norm of 4.1 defects/1000 Function Points
  • On Cost Performance: Average budget variation on projects happen at a rate of 3.28% against an industry average of 11%. Cost of quality maintenance and development projects at 16.22% and 24.58% respectively against an industry band of 22% to 60%. We have developed extensive Prevention and Appraisal mechanism that reduce internal and external failure costs.
 Client Challenges
  • Complex and multi-platform Applications leading to inefficiencies
  • High cost of operations
  • High labour cost, low profile jobs
  • Long provisioning times
  • Coordination with multiple vendors
Key offerings
 
Development Services & solutions
  • Software development life cycle management
  • Mobile application development & support
  • Web portal and website development & maintenance
  • e-Commerce and e-Governance solutions
  • GPS based solution
  • Biometric, PKI and RFID based solutions
Business Intelligence & analyticsBusiness & knowledge process outsourcing
Monitoring and Management
  • Enterprise application & legacy system integration
  • Application & data migration for technology upgrade
  • ERP implementation & maintenance
  • DBA and system admin support / system performance monitoring & tuning
  • Systems, kernel, socket & device driver programming
  • End-toend BI services ranging from business analysis to building EIS, business warehouses, data marts, data silos and BI applications using latest software BI tools
Customised solutions with Third Party ProductsMicrosoft Dynamics, Microsoft SharePoint, Alfresco, Pentaho, Joomla, Drupal, Magento, SugarCRM, Salesforce, facebook, etc.,
Quality & Testing
  • Independent validation and verification services ( IV & V) / testing services
  • Quality implementation for projects and products
 
Customer Benefit
  • Application development and integration using latest technologies
  • Large pool of certified resources and project managers
  • Varied & global client base
  • Strategic alliances with major OEMs / ISV
  • Our services are implemented with quality processes adhering to:
    • SEI-CMM  Level 5
    • ISO 9001
Case Studies
  • Port Authority of New York and New Jersey, USA
  • Charleston County, USA
  • Large Financial Companies of USA
  • South Coast Air Quality Management District, USA
  • London Undergrounds Limited, UK
  • Indian Defense, India
  • National Informatics Center, India
  • Election Commission of India
  • Container Corporation of India
  • Pepsi Corporation, India
  • Kronos, India
Why CMC
  • Building large and complex state-of-the-art applications
  • Designing and building strong and robust architectures
  • Large project execution experience
  • Managing large, multi-site development projects