The systems integration (SI) strategic business unit (SBU) develops software and offers services like business process re-engineering study, systems study, system design, systems integration, software maintenance, training, handholding support, turnkey project management, etc.

CMC is one of the leading systems integrators in the country. Our SI SBU has a successful product base in a variety of application areas, and has consolidated its position in the domestic market through its turnkey solutions.

We have established application specific development centres (ASDCs) to bring thrust and focus to this area. Key application areas in the western region are securities, insurance, banking, power and shipping.

CMC's strong infrastructural base includes in-house development platforms like Tandem, IBM, HP, Sun, Digital, NCR and the nationwide public data network, Indonet (now called ITES).

We keep pace with the very latest technology advancements and have set up competency centres in technology areas like Java, eCommerce, enterprise resource planning (ERP) and pervasive computing. Its extensive industry knowledge, infrastructural strengths and wide spectrum of information technology skills has enabled CMC to execute a number of significant projects in different economic sectors. These range from complex feasibility studies, hardware installation and support, to the design and implementation of total turnkey solutions.

Globalisation of our products and services is a major thrust area for CMC. Our subsidiary, CMC Americas (formerly Baton Rouge International), a US based company, serves as a front-end for CMC's thrust towards globalisation and business development in North America. It provides comprehensive solutions for banking and finance. Other geographical areas are handled by CMC's international operations SBU, including offshore and onsite projects, professional services and IT solutions in niche areas.

In 2000, CMC established CMC Informatics, UK, an office to handle the European market. Other offices, to take care of the African, Middle East and the Asia-Pacific markets are also being set up.

Offshore activities are a prominent business area for CMC. We provide services and technical expertise on a wide range of architectural platforms. This gives us a clear advantage in the rapidly growing Indian economy.

Expertise developed over years enables CMC to provide management / consultancy services and development / application support professionals to a number of organisations worldwide. Today, CMC can provide application re-engineering, customised development and maintenance services in a cost-effective manner at the customer site, or from its state-of-the-art facilities in India.

CMC has expertise in the following business verticals, in the niche area of systems integration

	Banking, finance and insurance
	Stock exchanges and securities industries
	Ports and cargo
	Power
	Fingerprint identification systems
	Mining applications

In coordination with the industry verticals groups, the SI SBU operates as a profit centre, and increases overall productivity and accountability. This helps to gauge its performance in various activities in terms of its contribution and other measures of excellence, as well as to achieve industry standards that ultimately result in greater customer satisfaction.

In October 2001, CMC moved into the Tata group. Both pioneering organisations in the IT arena, Tata Consultancy Services (TCS) and CMC together have a powerful synergy.

Services

	Software design and development
	Software maintenance
	Turnkey project management
	Systems integration
	Facility management
	Customised software development

Value proposition
CMC's value proposition is based on its vast experience in providing single-window solutions to its clients across diverse function and technology areas. The key areas in this value proposition are:

	The flexibility to align with the business vision and strategy of the client
	Commitment at all levels within the organisation, to realise the client's vision and goals
	A strong knowledge base and experience in IT services
	A large resource pool to meet flexible resource demands
	CMC's proven process and delivery capability (ISO 9001 and SEI CMM Level 5 accreditation)

Each experience has transformed CMC, to become a more mature solutions provider, and has enabled it to understand business, technology and operational elements in great detail. CMC's skills and assets can be readily deployed for the client, on award of a contract:

	Large resource pool
	Rapid transition programme
	Communication and networking expertise
	Hardware and software support expertise
	On-call support
	Business process re-engineering expertise
	Change control mechanisms
	Process improvements (source code clean-up, component-based re-engineering, etc).

These relationships have resulted in a strong partnership environment between CMC and the client, enabling a win-win business scenario.

CMC has grown over the years, not merely in size, geographical spread and revenue, but has also evolved a corporate culture dedicated to client satisfaction, lasting relationships and social responsibility. Its human skills are backed by the world's latest technology skills in hardware, software and telecommunications.

Contact
Head - SI
CMC House
C-18, Bandra-Kurla Complex
Bandra (East)
Mumbai - 400 051
Tel: 022-26591000-2
Fax: 022-26591046
Email: si@cmcltd.com