CMC to provide end-to-end billing solutions for Dakshinanchal Vidyut Vitaran Nigam Ltd
Agra, August 05, 2004

CMC Limited (a Tata enterprise), a global provider of IT services, announced today that it has signed an agreement to implement computerised hand-held billing system for Dakshinanchal Vidyut Vitaran Nigam Ltd. (UP government undertaking). This would include door-to-door survey, master data updation, GIS mapping, meter reading & bill generation through hand held machine, payment collection through cheque, bank reconciliation and meter installation.

The penetration of information technology has brought about a drastic change in the way business is done in the power industry. State electricity boards in India suffer huge power losses, for technical and non-technical reasons. Reducing technical losses needs high investments, and is a long-term process, but setting up IT-based systems can reduce non-technical losses for efficient consumer servicing and billing, with much lower investments.

CMC was the preferred partner against stiff competition. CMC's solutions offer an integrated consumer relationship management and energy accounting system, for efficient management control of power utilities. It has several value-added features, which lead to reduction of non-technical losses and better consumer servicing.

Speaking on the occasion, Mr S Niyogi, managing director, DVVNL said, "Computerised hand held billing solution will be implemented at electricity urban distribution circle, Agra under DVVNL, Agra. Besides ensuring greater consumer convenience and transparency in the system, it would lead to strengthening of revenue realisation."

According to Mr R Ramanan managing director and ceo, CMC pointed out that, "The challenge of the project would be the sheer size and geographical spread. This project denotes the vibrant partnership between CMC and the government of Uttar Pradesh. CMC's rich expertise in the area of egovernance and experience in providing dedicated engineering solutions for the power sector would ensure benefits for the masses. Enhancements to the functionality would continue to be made over time to make the system more citizen friendly."

Scope of work

Door to door survey for preparation of GIS based network information management system
Billing at consumer premises using hand held machine
Payment collection through cheque at consumer premises
Energy accounting feeder wise and distribution transformer wise
Replacement of consumer meters

Objective

Strengthening revenue realisation
Increasing consumer convenience
Transparency in the system

Means

Door to door survey
Implement network information management system
Billing through hand held machine at consumer premises
Payment collection through cheque at consumer premises
Drop boxes for cheque collection
Energy accounting

Future Plan

Implementation of online billing
Payment collection through bank
Implementation of IVRS
Implementations of trouble call management system.


About CMC
Incorporated in 1975, CMC is one of the premier information technology solutions providers in India, with a consolidated turnover of Rs 802 crore for 2003-04. Operating out of 18 offices and 180 service locations in the country, CMC Limited employs around 3000 people and has a wholly owned subsidiary in USA called CMC Americas, Inc.

CMC's vision is to operate globally and bring the benefit of information technology to improve the productivity of its customers and the quality of its customer's products and services. CMC combines horizontal expertise in information technology with its vertical experience developed by working in a wide range of Industries. After the successful disinvestment of CMC by the Government of India, CMC has become part of Tata group and closely working with TCS Asia's largest software company.

Contact
Head Corporate Communication
PTI Building,
5th Floor, 4 Sansad Marg
New Delhi - 110 001
Tel: 91-11-23736151-8
Email: svr@cmcltd.com

 
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