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Dear
shareholders,
It gives me great pleasure
to welcome you to the 29th Annual General
Meeting of your
Company. On behalf of all CMCites, I thank
you all for your continued trust,
encouragement and support to the Company.
During the year 2004-05, your Company
recorded revenue earnings of Rs.782 crore,
an increase of 2.5 per cent over the previous
year. However, the profit after tax declined
by 52.0 per cent to Rs.23 crore. In view
of lower profit, your Board has recommended
a dividend of 45 per cent compared to
55 per cent in the previous year. This
results in an increase in payout from
20 per cent to 34 per cent of net profit.
The financial performance
of your Company was impacted by increased
competition from existing and new players
in domestic market, putting pressure on
pricing and margins, lower other income
compared with previous year and Rs. 16
crore provisioning against dues from two
international clients. The Company had
to suspend the work for two international clients following their
organizational restructuring, leading
to uncertainty about recovery of dues
from them. We are still working on these
clients to retrieve maximum value from
them. In addition, we have fine-tuned
our processes for due-diligence, country
and client risk analysis, risk mitigation
and contracting. This includes political,
economic and legal risk analysis of the
countries, credit risk analysis of customers,
and contractual terms to safeguard our
business interests.
Let me take you through our approach for
growth in each of our business segments.
Customer Services
CMC earns more than half of its revenue
from hardware business, which has become
very competitive, putting pressure on
pricing and margins. We are strategically
defocusing from "pure" equipment
business and increasingly looking at transactions
having significant value added services
component. In addition, we are building
up more
annuity business to provide sustained
stream of service revenue. Some of the
areas of focus include advanced Storage
and Server management, Network planning
and design, Data center planning and management,
Data security and privacy solutions, Business
continuity services, etc. Appropriate
tie-ups and alliances with technology
partners have been put in place to build
these capabilities. While retaining our
leadership position in this segment in
the domestic market, we are increasingly
looking at global markets to provide these
services.
Systems Integration
With the privatization of the Company,
CMC no longer enjoys the status of preferred
vendor to the Government clients, which
has been the largest contributor to the
Company's software services and solutions
revenue. This has affected the volume
and margins of Systems Integration SBU
in the domestic market. However your Company
has gained significant domain expertise,
which is being leveraged to expand addressable
market globally. The international revenue
of the Company grew about 32 per cent in the
last year. The Company has had successes
in the areas of embedded systems, biometric
solutions, and shipping, railways, securities,
banking and insurance solutions in the
international markets. Your Company is
up-scaling its software solutions to meet
the requirement of international markets.
In addition, your Company is positioning
itself to address opportunities in the
areas of business intelligence and data
warehousing solutions, supply chain and
logistics management, testing and quality
consulting services and complex application
rollout services in both domestic and
international markets.
IT Enabled Services
ITES-BPO is the fastest growing segment
both in domestic and export markets. As
per NASSCOM, it has grown by 49 per cent
in 2004-05 to US$ 5.8 billion. Your Company
has a track record of successfully completing
some of the largest and most complex jobs
like census and elections in India. Your
Company is strongly positioning itself
for similar large scale Digitization opportunities
in the global market. Your Company is
uniquely placed to offer integrated solutions
involving diverse technologies like biometric
solution, mobile application on hand-held
devices, PKI infrastructure, associated
networking solution and smart card based
applications, which enables it to address
some of the large global opportunities
like national ID cards, health care, census
etc.
Education & Training
Last year has been a turnaround year for
IT education business, after three years
of decline in the industry. E&T business
of your Company registered a growth of
55 per cent over the previous year. As
per NASSCOM, the IT software and service
employee base has grown at a CAGR of 23.5
per cent and ITES-BPO employee base has
grown at a CAGR of 52.6 per cent during
last five years with the total industry
employee base crossing the 1 million mark
in 2004-05. The industry is expected to
maintain this growth rate in 2005-06 also.
This augurs well for E&T business
of your Company, both in the retail and
corporate segment as well as in providing
advanced e-learning solutions. The Company
is building up necessary capacity to address
the growing business opportunity in this
segment.
'Joint go to market approach' with
TCS
CMC and TCS have drafted joint go to market
approach to address opportunities both
in domestic and international markets,
as we believe that these two organizations
together create a formidable combination
to enhance value for both organizations
as well as to the customers. CMC's strong
domain expertise and technical skills
in niche areas and strong service delivery
chain in India and TCS's expertise in
application development, excellent global
execution and delivery capabilities, proven
processes and global market reach creates
an unbeatable combination for accelerated
growth. This approach enables CMC to consolidate
its dominance in domestic market, and
increase internationalization. This approach
has been very successful in the area of
embedded solutions in the international
markets, with CMC achieving more than
200 per cent growth in embedded service
revenue in 2004-05 over the previous year.
The TCS - CMC combination has won one
of the largest IT outsourcing jobs from
Ministry of Company Affairs, Government
of India last year. We will leverage these
wins to consolidate our dominance in this
space.
I wish to assure you that the fundamentals
of your Company remain very strong. We
will continue to work on improving processes,
consolidating the dominant position of
your Company in domestic market and aggressive
globalization. We are focusing to upscale
all internal processes to achieve excellence
in project execution and service delivery
to meet global standards and to achieve
accelerated growth. CMC Southern Region,
which houses some of the major international
clients of CMC, also achieved CMM Level
5 during the last year, the highest level
of internationally recognized quality
maturity level of an IT organization.
While pursuing the
objective of growth, we wish to reinforce
our commitment to five TATA values of
Integrity, Understanding, Excellence,
Unity and Responsibility will continue
to direct the Company's sustained growth
and businesses.
On your behalf and on behalf of the Board
of Directors, I wish to thank the employees,
customers, vendors, business associates,
bankers, credit rating agency and the
Government of India and State Governments
for their continued support to the Company
and its management.
Thank you
S
Ramadorai
Chairman
Date: June 17, 2005
Place: Hyderabad
Note:
This does not purport to be proceedings
of the 29th AGM held on June 17, 2005
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