Insurance overview
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GENISYS Configurator is a suite of components that addresses the needs of a comprehensive insurance system.

It caters to:
Non-life insurers
Life insurers
Brokers
Agents
Other intermediaries

Configurator is equipped with an entire suite of components to meet the complete needs of a typical insurance organisation. But it is also available as individual components based on specific organisational needs. These components can be easily ported to platforms of choice and/or customised to suit the specific practices of any insurance organisation.

Configurator allows users to rapidly and easily define new insurance products, make changes to existing products, and establish rules that govern the product's behaviour. It can integrate seamlessly with any back-office system, regardless of platform (Unix, Linux, Windows), for a more efficient and comprehensive business process.

Functional components
Configurator comprises the following key components, which interact among themselves through well-defined interfaces provided by each of the individual components:

Underwriting (policy management)
Claims management
Reinsurance
Agency / broker management
Accounts
Reports / Queries


Product lines under non-life (general) insurance

Fire
Motor/automobile
Marine cargo
Marine hull
Aviation
Personal
Machinery/project insurance
Indemnity
Health
Liability
Compensation
Cattle/livestock
Agricultural accessories
Plantation

Functional Components and their corresponding functionalities existing in GENISYS configurator are described in the table below:

Functional Components Key Functionalities
Underwriting (Policy Management)
New Policy
Endorsement
Renewal
Declaration
Policy Schedule / Certificate
Quote Generation
Cover Note Management
MIS / Statutory Returns
Tariff Management

Caters to all lines of business mentioned above

Claims Management
Claim intimation / registration
Claim notes
Surveyor/doctor / investigator etc. appointment
Surveyor/doctor / investigator etc. report receipt
Claim settlement
Claim payment
On account / interim payment
Claim provisioning
Claim history
Surveyor / doctor / investigator etc performance evaluation
MIS / statutory returns

An imaging solution can be integrated which facilitates to scan documents such as photographs, driving license, death certificate etc. and store the image along with the claim record.

Reinsurance
Treaty definition
Outward (ceded) reinsurance
Premium apportionment
Claim apportionment
Reinsurance accounting
MIS & returns
Accounts
Chart of accounts
Premium collection
Claim payment
Miscellaneous payment / receipt / journal vouchers
Payments and receivables management
Book Of accounts / ledger / trial balance
Accounts consolidation
MIS reports / queries

Accounts has comprehensive coverage of accounts functionalities relating to underwriting, claims and reinsurance. It also provides facility to process corporate wide financial transactions through payment, receipt and journal vouchers.

Services
On-line policy status
On-line quote
Claim status

Product components

Product Definition Engine

Object Bin - User can define business object in tree-view hierarchical manner using flexible Object Oriented Methodology.

Product Bin - User can define General Insurance products

Tariff Definition Engine
Flexible Tariff Definition Engine lets users define and populate rate structure of any n-dimensional Tariff from software's own interface or from excel sheet/ XML
Dynamic Data Storage
Software automatically defines and prepares data structure as collection of several objects defined for the product
Control Number Definition
User can define the control number such as policy number, claim number, voucher number etc. with various segment details, initialisation rule etc.
Business Rule Builder
Using logic builder, user can define business logic with the help of easily accessible object lists.
Query Builder
Query builder is capable of generating query output of user-defined query at runtime on various controls.
SQL Builder
Accessing database objects can be done through SQL builder. This provides facility to write the SQL statement through an user friendly interface without much knowledge in Oracle database and query language.
Help Builder
Help on control, page etc. can be configured by the administrator during product definition.
Ad hoc Query / Report Generator
Using OLAP tool, ad hoc query/reports can be generated in configurator

Key Advantages

Benefits to Insurance Customers
Top-of-the-line customer service
Quick claim settlement
Automatic generation of renewal notices
Anywhere service: policy, endorsement, renewals, claims across geographical locations
Direct from home service on quotes, buying policies, intimating claims, status tracking

Benefits to Broker/Agents
Prompt posting of commission/brokerage
Quick access to information
Immediate policy issuance
Quick claim settlement

Benefits to the Users
Easy handling and availability of timely and relevant data

Benefits for Management Team
Ready availability of information
 
Operating results
 
Premium income
 
Claims paid
 
Claims outstanding
 
Intermediary wise business analysis
Aggressive marketing augmented by availability of relevant data
Reports for external regulatory bodies
Improved quality of decision making through better Decision Support Mechanism
Opening up of new business channels with intermediaries and business partners
Enables customer focused business orientation

Technical architecture, hardware and software platforms

Java-based, three-tier, logical client-server architecture conforming to J2EE specifications/.NET framework
IE/Netscape browser-based, client-side presentation
Oracle RDBMS (object-oriented) database with JDBC
Reporting tool (OLAP) - Oracle Discoverer
Operating system: The product can run on any operating system (both proprietary and open) that supports Oracle
Supports both centralised and distributed configurations

Experience
CMC has proven expertise of a very fast implementation rollout of GENISYS across multiple dispersed locations. We have also successfully trained customer personnel for implementation activities. CMC's insurance competency centre in Kolkata is constantly upgrading the product in terms of technology and functionality.

Indicative client list
Reliance General Insurance Co Ltd
ICICI Lombard General Insurance Company Ltd
Tata Motors Limited

Case study
GENISYS Configurator at Reliance General Insurance Co Ltd

Contact
Head - Insurance
CMC Limited
28, Camac Street,
Kolkata – 700 016
Tel: 91-33-22874845
Fax: 91-33-22878058
Email: insurance@cmcltd.com

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