CMC's ERP practice breeds best-in-class enterprise applications and technology, and provides services in process modeling, application evaluation and selection, development/implementation and support.

Leveraging highly skilled resources across industries and applications, we can quickly deliver smart and innovative enterprise solutions.

We bring forth extensive skills in process redesign, change management and implementation of enterprise application software from SAP, Oracle, IFS, Baan (SSA LN) and Microsoft Business Solutions.

Services Provided
Over the years, CMC's ERP Practice has acquired deep industry expertise, operational excellence and technical depth to provide actionable insights and proven solutions that address your business objectives.

The nature of services that CMC offers in the ERP space includes:

Pre-implementation Services
For a successful ERP implementation, Management of Objectives is essential. CMC provides methods and procedures to identify and define business objectives, and to reach these objectives during the ERP implementation.

Using a strategy of Business Process Analysis, CMC helps define these objectives. Based on this, relevant business processes are determined and KPIs are assigned to each performance objective. This enables measurement of a business process. Measurements are carried out for the current environment and benchmarks are set. These measurable objectives form the reference point of the implementation process and help in achieving a faster ROI.

CMC will also help design the System Landscape, which includes sizing the hardware and network, and offer various options for the same.

Implementation Services
CMC consultants work with the client to develop quantifiable business cases, which ensure the right deliverables, and goals are planned and achieved through implementation. In addition, a clear road map is developed so milestones and goals are well defined and on the appropriate timetable.

CMC follows a well-structured methodology for implementation of ERP packages. The methodology is structured around the following phases:

	Design
	Prototyping
	Configuration & Customisation
	Testing
	Data Migration
	Training
	Go-Live

CMC uses tools and templates to ensure the efficacy of each phase.

Post-Implementation Services
Post an ERP implementation, CMC helps customers obtain optimum value from this business investment. Continuous Business Improvement is imperative and the cornerstone of a successful implementation.

CMC provides multiple models of helpdesk support offsite remote, onsite or hybrid. Appropriate service level expectations are set and documented in the form of a Service Level Agreement (SLA) for this effort.

Practice Organisation

Customer List