Chief Minister's integrated information and decision-support system

Product description

Medha Rethina (mReins) is an integrated information and decision-support system for the chief minister of a state. It captures, filters, consolidates, presents data, brings out issues, and provides accurate and timely information to speed up the strategic decision-making and perspective planning process. The system was conceived as the manual working process has large quantities of data available in a disjointed and haphazard form and a weak institutional memory. Outdated tools and techniques are used for data collection and analysis.

The sources of information for mReins are the various government departments (including statutory boards and corporations) located in and outside the state, the national government, other states governments, private agencies and other miscellaneous organisations.

	Improved information availability, in terms of both quality and time of receipt
	Strengthening, modernising and speeding up the existing information systems of government departments and a more focused review of the departments
	The CM is connected to his secretariat, views data, gets information on key issues, takes decisions and issues directives
	Mobile information
	Improving response to public grievances

	Developing the content and format of the system as in the existing manual process
	Dovetailing with the existing administrative structure
	Interfaces with the available information systems of departments
	Providing options to the department to give opinions, views and suggestions
	Use of state-of-the-art technology (including graphics, etc.) in the packaging and presentation of information
	Public interface
	Evolutionary system

	Chief minister
	Chief secretary
	Secretary to chief minister
	Deputy secretaries to chief minister
	Special officer - constituency
	Special officer - home office
	Officers on special duty
	Residential commissioner
	Secretary - cabinet affairs
	Secretary - DPAR
	Secretaries of various departments

	Departmental information system
	Major government / private sector projects monitoring system
	Constituency management system
	Pending government of India issues
	Cabinet matters
	Budget actions taken

	Physical and financial departmental schemes
	Schemes and activities of the statutory boards, corporations and public sector undertakings
	The government of India's role in the sector

	District-wise / product-wise / sector-wise detailed report on the state of finances
	Date-wise list of projects approved
	Company-wise list of projects approved
	Project status report
	Contact persons for a project
	Letter generation - CM/CS/SCM
	Alert and exception reports

A website is set up where the investor can directly check the status of the project and, if required, can bring matters directly to the notice of the CM.

	Constituency profile: Basic demographic parameters, socio-economic indicators and status of various social and economic infrastructure
	Government activities in the constituency: Monitoring the physical and financial achievements of each scheme
	Perspective plan: Capturing the requirements of the constituency and generating information to arrive at an optimum solution

The information system is updated at the taluka office at a predetermined frequency. Different reports are generated for the use of various officers in the chief minister's office, district offices and taluka offices.

Cabinet matters
The cabinet information system maintains the details, status and tracks the flow of a proposal from the time it is presented in the cabinet section till a decision is taken in a cabinet meeting. It generates the cabinet agenda, cabinet meeting notices, a decision sheet and various registers used in the cabinet section.

Pending matters with the government of India
The module maintains the department-wise details of issues pending at the centre. It also maintains the letters issued by the chief minister, which are scanned and stored in the system. Departments update the data from time to time. The module keeps track of the residential commissioner's review report on A or B classified proposals. The chief minister can view the status of long-pending proposals, category-wise and ministry-wise.

Budget action-taken report
This includes details of the announcements made in the budget and action taken on them. The CM can view the five major budget promises made, promises achieved and promises pending.

Technical architecture, hardware and software platforms

Hardware	Intel-based server (minimum 512 MB RAM / 2x36 GB hard disks)
Front-end	Visual Basic (.NET for the web-based module for pending proposals)
Reporting tool	Crystal Reports
Back-end	Oracle

Strengths
No direct competition. The only known alternate CM information system is Smart Gov, which is more of a file-monitoring system. The mREINS solution integrates with the National Informatics Centre solution of CMRF (CM's relief fund, file tracking, complaint handling, etc.). It can also be positioned as a digital dashboard for the CM or a senior official.

Benefits

	The chief minister can easily review the performance of various departments
	Response to public grievances improves

Experience
CMC has a specialised core team at its Bangalore office, working on development and enhancement of mReins. This team has been in place for three years. It has tested the product on Oracle, and is now in the process of testing it on MS SQL server. IBM has also requested that it be ported into its database.

Indicative client list

	Chief Minister's Office, Karnataka: Mukhya Vahini
	Chief Minister's Office, Kerala: Sutharya
	Chief Minister's Office, Jharkhand: JCMIS

Case study
Mukhya Vahini for the Chief Minister's office, Karnataka