CMC's state-of-the-art solutions for general insurance products
financials
brochures

Now there's no reason for insurance companies to be afraid of their big, bad competitors. CMC's GENISYS insures them from the pitfalls of the present and assures their future

The product
GENISYS: General insurance systems
A state-of-the-art general insurance industry solution, which provides customised business rules, tariffs and procedures

The client
The New India Assurance Co Ltd
Asia's largest non-life insurer (excluding Japan)

The New India Assurance Co Ltd is Asia's largest non-life insurer excluding Japan. It has 1036 offices, 5000 users and 200 types of policies. The company's gross premium exceeds $800 million.

GENISYS was first field implemented in late 1998. It has evolved, following liberalisation, which brought in dramatic changes in insurance business rules and functionalities.

Project details
Supply of the application software, GENISYS
Implementation
Implementation support to the offices where client personnel implemented the software
Technical support services to the users
Product maintenance services
Project management services
Training
User
Implementers

Technical architecture
The application is deployed on client-server architecture on LAN
RDBMS: Oracle
Front-end: D2K
OS: UnixWare/ Linux


Benefits for the insurance customer
Top-of-the-line customer service
Minimal waiting period for any transaction
Quick claims settlement
Automatic generation of renewal notices
Efficient redressal of customer grievances

Benefits for the broker/agent
Calculation of commission on periodic basis (daily / weekly / monthly)
Prompt disbursement of commission / incentives
Quick access to information
Immediate issue of policy
Quick claims settlement

Benefits for the user
Easy handling and availability of timely and relevant data
Entry error is minimum
Ease of operations:
Friendly user interfaces
Minimised data capture
Computer generated vouchers, receipts, pay-in slips, etc

Benefits for the management
Ready availability of information
Intermediary-wise business analysis
Operating results
Premium income
Claims paid
Claims outstanding
Funds transferred to higher offices
Efficient management of surplus funds
Aggressive marketing augmented by availability of a client database
Reports for external regulatory bodies
Improved quality of decision-making through a better decision-support mechanism

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