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CMC's IHC system, based on personal digital assistants (PDAs) designed with suitable icons for semi-literate ANMs, allows micro-management of public health services in Andhra Pradesh villages

The product
IHC: India Health Care Project
An IT aid for rural health workers to deliver quality healthcare

The client
The Department of Health and Family Welfare, Andhra Pradesh
The department that implements various programmes relating to family welfare, including mother and child healthcare and family planning services in a state.

The Department of Health and Family Welfare of the government of Andhra Pradesh wanted to evolve an effective strategy to improve basic health care services for the people in the villages through auxiliary nurse midwives (ANMs). ANMs play a key role in providing necessary counselling, first aid, preliminary diagnosis for simple ailments, promotion of various family planning methods, immunisation, coordinating malaria and TB eradication programmes, helping in pre / post and ante-natal care and distribution of common medicines, in the entire state of Andhra Pradesh.

Details
The government provides health care services for the people in the villages through auxiliary nurse midwives (ANMs). The main feature of the project is the use of mobile devices called
personal digital assistants (PDAs) for data capturing, data transmission and report generation.

The solution being developed follows the principle of a user-centered design. It consists of PDAs, computers and communication technologies designed and integrated with the specific goal of saving the time of ANMs and helping them to deliver quality health care with a timely response to emergency conditions.

The PDAs are used to record the information about the health conditions of the village. The information server — the PHC computer — collects this information from the PDAs and develops a database. From this, the system generates reminders for immunisation, ante- and post-natal care, family planning and various other scheduled programs. The schedule so generated helps the ANMs to know which households need to be visited that day. She can find out at a glance, which households have persons at-risk who need attention. She receives the latest instructions from the district headquarters, transferred into her system during the regular data exchange with the server at her immediate supervisor's site, for a particular type of ailment or a new method, either on demand or at a time when it is needed.

From the District Health Centre, the data enters the existing state and national health data systems, through a National Informatics Centre network (NICnet), which is already in place.

Benefits
The system yields broad health indices of:
Status of health of children with specific reference to immunisation
Health of women with specific reference to pregnant women and young women
Target list and progress of family planning activities
Status of infectious diseases like TB, Malaria etc as well as incidence of other diseases
Add-up encounters. Say the number of immunisations of particular kind in a particular village. This indicates the task ahead for a given month. Based on this information, schedules are prepared for each activity, indicating each worker's accomplishment.
The system helps to work out the requirements of vaccines and drugs of different types needed in the area, as well as the total requirement for the next six months, based on the monthly information.

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